One follow-up cycle for every customer
Every customer who visits your shop enters a follow-up cycle that runs without you lifting a finger. Our US-based team of real people makes the calls on your behalf and reports back to you every week.
Weekly Callbacks
On average, shops lose 50% of their customers every year. Our team reaches out each week with real conversations and real notes. No AI, no canned calls, no shortcuts.
- Real-time, actionable feedback every week
- Catch issues before they become reviews
- Return appointments booked on the call
- Warm leads handed to your service advisor
Declined Service Follow-Ups
The service they said no to is still on the table. A friendly check-in, not a hard sell. We answer questions, address hesitation, and hand warm leads directly to your service advisor when they are ready.
- Recovers brake jobs, flushes, and more
- A non-pushy tone customers appreciate
- Builds trust before the next visit
1 in 5 books the job, at an average repair order of $400.
Lost Customer Recovery
They did not leave forever. They just have not heard from you. We reach out at the 7 and 12 month marks, find out what happened, and bring them back through your door.
- Targets customers lapsed 7 to 18 months
- Identifies competitive churn early
- Recovered revenue tracked in your dashboard
Results across our shops
What it costs
Pricing starts at $299 per month per location and includes your first 100 follow-ups each month. Additional follow-ups are $2.50 each. There are no long-term contracts, just a 30-day notice if it is ever not working for you. Get an instant estimate.
Frequently asked questions
Are the calls made by AI?
No. Our team of US-based ambassadors, real people, call your customers on your behalf. There are no AI voices and no canned scripts.
When do customers get called?
Weekly callbacks reach customers the week after their visit. Declined service follow-ups happen about 30 to 45 days after the visit. Lost customer recovery calls go out at the 7 and 12 month marks and beyond.
What do I get from the calls?
Real-time, actionable feedback from your customers every week, return appointments booked on the call, warm leads handed to your service advisor, and lost customers recovered and tracked weekly.
How much does it cost?
Pricing starts at $299 per month per location and includes your first 100 follow-ups each month. Additional follow-ups are $2.50 each, so your cost reflects the follow-ups actually completed on your behalf. You can get an instant estimate with our quote tool.
Is there a long-term contract?
No. There are no long-term contracts, just a 30-day notice if it is ever not working for you.
Does it work for multi-location shops?
Yes. Pricing is per location, and multi-location shops get customer sentiment tracking across all their locations. For three or more locations we put together a custom quote.
See it working for your shop
Book a 15-minute call. We'll show you how it works, what your customers will hear, and what results to expect. No commitment required.
Book a DemoGet a Quote